Contact TAP Air Portugal Customer Service
TAP Air Portugal Phone Numbers and Emails
Toll-Free Number:
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(844) 472-5079
Customer Service:
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(800) 221-7370North America and Canada
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+55 800 700 7707Disabled Passengers
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+55 800 022 3743Information, bookings and booking's changes
TAP Air Portugal Email:
marketing@tap.pt
Contact Information
TAP Air Portugal Website:
Corporate Office Address:
TAP Headquarters
Aeroporto de Lisboa
Lisbon,
Continental Portugal
1704-801
Portugal
Other Info (opening hours):
-
How Good is TAP Air Portugal's Customer Service?
Summary of TAP Air Portugal Customer Service Calls
3.3K
TOTAL
CALLS
CALLS
13:17
AVG CALL
DURATION
DURATION
6%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call TAP Air Portugal?
Request for Information Question:
- “To find out how many checking in bags can you take”
- “I have a confirmation number for my booking but I did not get an email or itinerary”
- “Did a mistake with my nationality while checking in online”
Return/ Replace Question:
- “Change a flight”
- “Change flight”
- “Change booking”
Activation/ Cancellation Question:
- “My flight ticket got cancelled”
- “Cancel ticket”
- “Need to cancel a flight”
Refund Question:
- “Refund not received”
- “Refund”
- “Refunds”
Product/ Service Question:
- “I want to book a ticket”
- “Add insurance to my reservation”
- “Make a reservation”
Payments and Charges Question:
- Overcharged for changing reservation
- “Flight charge”
- “Reimbursement”
Staff Question:
- “Flight and luggage wheel chair service & to confirm flight & luggagepd for1 to heck & 1. Carry on over tbag”
- “Upset service”
- “Customer service”
Shipping and Delivery Question:
- “My daughter revived no luggage when she arrived in lusbon”
- “Lost item”
- “Luggage not recieved”
Account Question:
- “Can't get into the app. You gave my email wrong”
- “Forgot my fly information”
- “Forgot lap top at seat”
Website/ Application Question:
- “Trouble with your website”
- “Your website will not allow me to reschedule my flight”
- “Unable to add luggage and website is not allowing me to pay”
Cards Question:
- “Card payment didn't go through”
- “Passenger locator card”
- “Do I need a Passanger locator card if I am connecting flight in Lisbon to Spain”
Other Question:
- “Flight delay”
- “Baggage Allowance”
- “Delay in flights”
Compare TAP Air Portugal To
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TAP Air Portugal