
TAP Air Portugal
Reviews and Complaints
Unable to get help with a schedule change
- Bad customer service
Preferred solution: A schedule change

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Verified ReviewerAdd pre check to my booked ticket
Preferred solution: nothing, I was trying to commend the phone service for fixing an issue
After 50min waiting to reach someone in the Contact center i gave up
User's recommendation: Take the train...
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Verified ReviewerVoucher issue
Preferred solution: Price reduction
User's recommendation: it depend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed to cancel a flight
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBooking error
Preferred solution: Talk to an agent
They canceled my flight spelling wrong my husband last name
Preferred solution: Full refund
I need to find out if my flight to uk on the 2/9 is on time
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Verified Reviewer |Lost baggage
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Verified ReviewerStill waiting for refund from June 2020! TAP Air Portugal has stolen my money!
- Too many to list
Preferred solution: Full refund
User's recommendation: Do not book with this airline. They are unscrupulously committing trespass by way of theft.
Need seat assignment and request wheelchair assistance due to disability.
User's recommendation: Easier to fly a broomstick than this airline.
Make a reservation
User's recommendation: try finding other ways of communicating with tax
Lost bag and no response
User's recommendation: Do not fly TAP
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Waiting for refund tickets after 8 months
User's recommendation: Pay attention to ask for refund
Charging me almost $150 for one bag , I don't think is fair, I'm paying almost 1300 for my ticket
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