Unclaimed
TAP Air Portugal
Reviews and Complaints
120K
CLAIMED LOSSES
287
TOTAL REVIEWS
29.8K
PAGE VIEWS
2
ISSUES RESOLVED
TAP Air Portugal Reviews
Where is my flight tickets !!!
Hello I have contacted you several times but no one ever gets back to me, i bought my flight tickets but did not receive the confirmation email, and i am travelling soon can someone get back to me ASAP please Kind regards
ID
New Reviewer
Ticket changes
I would like to change my ticket and TAP cut the call and left me in hold for over an hour. I could not get through to them to change my ticket
ID
Location
San Diego, California
Flight Credit
I have not received refund from cheapoair on ticket number 047754****242 and 047754****243 on request number ROR654017****01, please contact cheapoair so the billings department can refund my credit card number 7820, thanks
ID
Location
Roselle, Illinois
Service
Tap Air Portugal Flight Booking
New Reviewer
Cancelled flight inside itinerary
My flight was cancelled by TAP. Not all of the itinerary - just one segment. My arrival and departure cities are in two different countries - miles apart. They said I have to contact my trip.com but mytrip.com said the airline is responsible... No one cares. In these times it seems like it would matter
ID
Service
Tap Air Portugal Flight Booking
Loss
$1000
Preferred solution
Updated itinerary
New Reviewer
Reservation change
I have been trying to call your company in order to get my issues on my reservation resolved and it has been impossible to talk to anyone.
ID
Location
Denver, Colorado
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerExtend Vouchers
Due to COVID19 like anybody in the US had to cancel vacations. I have been trying to contact them but they never respond to my emails and calls. Nobody seems to answer the phone. This is frustrated!
ID
Loss
$3
Preferred solution
Let the company propose a solution
New Reviewer
Change flight
Hi, I am trying to modify my reservation since today at 2.30 pm italian time. My reservation # is S3ESAK. Can someone contact us at +1- 56*-374-****? It is urgent. Our flight must be reschedule it because my molecular test is not ready by tomorrow. We are willing to change our flight for June 11st. Please help!!! Laura Portanove
ID
Location
Houston, Texas
New Reviewer
COVID 19 test
About the covic 19 test i am not flying I need help and I call your UK number is not working can you please call on 004474****4773
ID
Preferred solution
Book any or full refund please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerClint
This is the worse airline in the world. Do not BUY ANY TICKETS FROM THEM HEY SCAMMED EVERYONE ON THE FLIGHT. YOU CAN'T GET YOUR MONEY BACK ONCE YOU BUY THEM
User's recommendation: DON'T BUY Tickets!!!!
1 comment
ID
Loss
$2500
Preferred solution
Full refund
New Reviewer
Improve
You guys suck i was on hold for about an hour and then the line hung up. Seriously? Please be better
ID
Location
Manhattan Beach, California
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerCOVID postponed travel
My name is ARTHUR ROBERT WALSH; my wife is JAN MARIA WALSH. We werE scheduled to fly from Paris to Lisbon on 05.31.2020 {Airline confirmation TIA8E3), and from Lisbon to IAD/Dulles/Washington, D.C. on 06.03.2020 (Airline confirmation TF84Y6). I contacted your representatives in 12/2020, and was advised that international travel was still suspended, and there would be no refund, but at the end of the COVID restrictions, I should contact TAP. Since the pandemic got worse in the D.C. AREA, my wife and I have moved to Florida. We could fly out of Miami. It appears that the pandemic seems to be abating. Both my wife and I have been vaccinated. We would like to visit Portugal/Lisbon in December of 2022. How would we schedule our travel via TAP.
ID
Location
New York, New York
Loss
$700
Preferred solution
Let the company propose a solution
Pet travel information
Hi there! I have a dog 2 years old and I wish to have this dog with me to Portugal. The dog is a Cavalier king charles spaniel has 18 pounds. How can I have my dog in the airplane of Tap Airlines? Thanks Jane
ID
Change flight
Trying to change flight without loosing a ticket. Never reached final destination and got stuck at in between. Trying to rebook flight
User's recommendation: Be careful with travel requirements. Easy to loose flight and airlines don’t refund.
ID
Location
Lisbon, Lisbon
NO COMMUNICATION WITH CUSTOMER SERVICES
APH WI LOVERNMy flight to Lisbon from Dublin on 20 May UZEN20 @***.40 Ticket No 047217****267 Name Mrs Gillian Hyndman &;;;;;;;;;;;;;;;;;;;;;;;;;;amp;amp;amp;amp;amp;;amp;amp;amp;;;;;; Ticket NO 047217****268 Name of Mr Robert Hyndman was cancelled and Tap rebooked us on another flight later on 20 May which did not suit. I requested a voucher and Tap sent VCHRF210703****84450 for £9.60 instead of £89.40 I contacted by phone and was told to phone back in a weeks time I did so and then was cut off all other phone not do not Work Please could you refund or send a voucher for the correct amount Gillian Hyndman
User's recommendation: DONT FLY WITH TAP.
ID
Location
Antrim, Northern Ireland
New Reviewer
Tickets and poss refund
I have a fright from Accra to Madrid on 8 of April but the fright is cancel so I need a refunds back please call me
ID
Pros
- No idea
Cons
- Customer service
Loss
$385
Preferred solution
Full refund
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TAP Air Portugal
Pathetic. They are excellent and just because you had a bad experience that doesn't mean you are right. Shame on you.