Flight Credit

I have not received refund from cheapoair on ticket number 047754****242 and 047754****243 on request number ROR654017****01, please contact cheapoair so the billings department can refund my credit card number 7820, thanks
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ID
#2663105 Review #2663105 is a subjective opinion of poster.
Location
Roselle, Illinois
Service
Tap Air Portugal Flight Booking
New Reviewer

Cancelled flight inside itinerary

My flight was cancelled by TAP. Not all of the itinerary - just one segment. My arrival and departure cities are in two different countries - miles apart. They said I have to contact my trip.com but mytrip.com said the airline is responsible... No one cares. In these times it seems like it would matter
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ID
#2652552 Review #2652552 is a subjective opinion of poster.
Service
Tap Air Portugal Flight Booking
Loss
$1000
Preferred solution
Updated itinerary
New Reviewer

Reservation change

I have been trying to call your company in order to get my issues on my reservation resolved and it has been impossible to talk to anyone.
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ID
#2643600 Review #2643600 is a subjective opinion of poster.
Location
Denver, Colorado

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Verified Reviewer
New Reviewer

Extend Vouchers

Due to COVID19 like anybody in the US had to cancel vacations. I have been trying to contact them but they never respond to my emails and calls. Nobody seems to answer the phone. This is frustrated!
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ID
#2615134 Review #2615134 is a subjective opinion of poster.
Loss
$3
Preferred solution
Let the company propose a solution
New Reviewer

Change flight

Hi, I am trying to modify my reservation since today at 2.30 pm italian time. My reservation # is S3ESAK. Can someone contact us at +1- 56*-374-****? It is urgent. Our flight must be reschedule it because my molecular test is not ready by tomorrow. We are willing to change our flight for June 11st. Please help!!! Laura Portanove
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ID
#2596227 Review #2596227 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

COVID 19 test

About the covic 19 test i am not flying I need help and I call your UK number is not working can you please call on 004474****4773
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ID
#2590689 Review #2590689 is a subjective opinion of poster.
Preferred solution
Book any or full refund please

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Clint

This is the worse airline in the world. Do not BUY ANY TICKETS FROM THEM HEY SCAMMED EVERYONE ON THE FLIGHT. YOU CAN'T GET YOUR MONEY BACK ONCE YOU BUY THEM

User's recommendation: DON'T BUY Tickets!!!!

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1 comment
#2026676

Pathetic. They are excellent and just because you had a bad experience that doesn't mean you are right. Shame on you.

ID
#2588028 Review #2588028 is a subjective opinion of poster.
Loss
$2500
Preferred solution
Full refund
New Reviewer

Improve

You guys suck i was on hold for about an hour and then the line hung up. Seriously? Please be better
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ID
#2584052 Review #2584052 is a subjective opinion of poster.
Location
Manhattan Beach, California

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Verified Reviewer
New Reviewer

COVID postponed travel

My name is ARTHUR ROBERT WALSH; my wife is JAN MARIA WALSH. We werE scheduled to fly from Paris to Lisbon on 05.31.2020 {Airline confirmation TIA8E3), and from Lisbon to IAD/Dulles/Washington, D.C. on 06.03.2020 (Airline confirmation TF84Y6). I contacted your representatives in 12/2020, and was advised that international travel was still suspended, and there would be no refund, but at the end of the COVID restrictions, I should contact TAP. Since the pandemic got worse in the D.C. AREA, my wife and I have moved to Florida. We could fly out of Miami. It appears that the pandemic seems to be abating. Both my wife and I have been vaccinated. We would like to visit Portugal/Lisbon in December of 2022. How would we schedule our travel via TAP.
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ID
#2571198 Review #2571198 is a subjective opinion of poster.
Location
New York, New York
Loss
$700
Preferred solution
Let the company propose a solution

Pet travel information

Hi there! I have a dog 2 years old and I wish to have this dog with me to Portugal. The dog is a Cavalier king charles spaniel has 18 pounds. How can I have my dog in the airplane of Tap Airlines? Thanks Jane
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ID
#2537374 Review #2537374 is a subjective opinion of poster.

Change flight

Trying to change flight without loosing a ticket. Never reached final destination and got stuck at in between. Trying to rebook flight

User's recommendation: Be careful with travel requirements. Easy to loose flight and airlines don’t refund.

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ID
#2528652 Review #2528652 is a subjective opinion of poster.
Location
Lisbon, Lisbon

NO COMMUNICATION WITH CUSTOMER SERVICES

APH WI LOVERNMy flight to Lisbon from Dublin on 20 May UZEN20 @***.40 Ticket No 047217****267 Name Mrs Gillian Hyndman &;;;;;;;;;;;;;;;;;;;;;;;;;;amp;amp;amp;amp;amp;;amp;amp;amp;;;;;; Ticket NO 047217****268 Name of Mr Robert Hyndman was cancelled and Tap rebooked us on another flight later on 20 May which did not suit. I requested a voucher and Tap sent VCHRF210703****84450 for £9.60 instead of £89.40 I contacted by phone and was told to phone back in a weeks time I did so and then was cut off all other phone not do not Work Please could you refund or send a voucher for the correct amount Gillian Hyndman

User's recommendation: DONT FLY WITH TAP.

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ID
#2513789 Review #2513789 is a subjective opinion of poster.
Location
Antrim, Northern Ireland
New Reviewer

Tickets and poss refund

I have a fright from Accra to Madrid on 8 of April but the fright is cancel so I need a refunds back please call me
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ID
#2495807 Review #2495807 is a subjective opinion of poster.
Pros
  • No idea
Cons
  • Customer service
Loss
$385
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Voucher

TAP Air Portugal - Voucher
TAP Air Portugal - Voucher
TAP Air Portugal - Voucher
I had 2 vouchers issued to me for cancelled flights due to COVID 19. The vouchers got deleted from my email address. Can I get 2 new vouchers or a refund. The vouchers are for myself, Joan LoMonaco, 8/27/1968 and my mother Patricia Bogue, 10/22/1945. I purchased tickets on 12/3/2019 for 1535.60 on my mastercard, reference #047201****498.
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ID
#2466884 Review #2466884 is a subjective opinion of poster.
Service
Tap Air Portugal Flight Booking
Pros
  • Affordable
Cons
  • No online support for booking
  • Difficulty with problem resolution
  • Can not find booking or voucher
Loss
$1535
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can not get in touch with anybody at tap , they cancelled my flight and gave me a voucher for approx 10 pounds instead of £90

My flight to Lisbon from Dublin on 20 May UZEN20 @***.40 Ticket Name Mrs Gillian Hyndman &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;Ticket Name of Mr Robert Hyndman was cancelled and Tap rebooked us on another flight later on 20 May which did not suit. I requested a voucher and Tap sent VCHRF210703****84450 for £9.60 instead of £89.40 I contacted by phone and was told to phone back in a weeks time I did so and then was cut off all other phone not do not Work Please could you refund or send a voucher for the correct amount Gillian Hyndman Phone 0774715**** gillianhyndman@***.com

User's recommendation: don't book with tap.

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ID
#2439180 Review #2439180 is a subjective opinion of poster.
Location
Antrim, Northern Ireland
Preferred solution
Full refund